Website Migration
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Q: What does the web site migration service involve? Will my web site be secure?
A: The website migration service provided by ADI Hosting is completely free and consists of transferring all your website files, databases and emails from your current web hosting provider to your brand–new hosting account with us. We will also fine–tune all the configuration settings needed for your sites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are completely capable of transferring just about any website. With years of practical experience in this field, they’re well–versed in the specificities of our web hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom web application with plenty of custom libraries is as elementary as moving a plain WordPress weblog.
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Q: Just how long will the website migration procedure take?
A: There are a lot of aspects to take into consideration – the overall number of files, the size of the database, the complexity of the website itself and the present workload of our web site migration professionals, etc. However, we do try to carry out all website migrations within a 48–hour window. Smaller–sized websites are transferred faster – typically in less than 24 hours.
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Q: What details will I need to provide to your Website Migration Department?
A: We’ll need the login details for your current web hosting provider’s Control Panel as well as the site’s name (domain name).
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Q: The login details for my hosting account are delicate. How can I trust you?
A: Our Privacy Policy is an indivisible part of the agreement that we will have with you as a customer. We are focused on safeguarding the security of the personal info gathered from the clients. To achieve this, we use technical security measures so as to prevent the loss, the misuse, the modification or the unlawful leakage of the personal info under our control. The security measures include, but are not limited to: physical, digital and administrative procedures to protect and secure the info that we assemble online. When we ask customers to provide financial info (such as a credit card number), this info is protected using the SSL (Secure Sockets Layer) technology.
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Q: What about downtime? Will my site be offline?
A: Nah. Your site will stay available online during the migration. Once everything is completed on our end, we will let you know so that you can preview it and check for any problems. If everything is fine, all you will have to do is edit your domain’s DNS records.
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Q: Will my present hosting provider need to provide any information/assistance?
A: Nah. Apart from your login info for the Control Panel, we won’t need anything. We’ll never get in touch with your hosting provider. They will not know anything about the transfer either.
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Q: Does it make any difference what platform my present hosting provider is using?
A: We can migrate your website from any hosting provider or any Linux–powered web hosting platform provided that we can receive access to the Control Panel and there’s FTP access available.The only sites that we’re unable to migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.