A 99.9% Server Uptime
Our cloud hosting platform is based on a solid, enterprise–grade hardware architecture and a heavily tweaked version of Linux. Thus, irrespective of what your site is, or how many website visitors you’ve got, or even if there’s a DDoS attack, our hosting servers will remain up and your sites will remain visible online.
All Linux cloud hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
In order to provide a first–rate web hosting service, you can hardly trust the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure a faster–than–light connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your hard–earned cash on the line, you can’t feel truly secure. This is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel pleased with our hosting service or in case you need to get a bit more powerful web hosting solution, like a Linux VPS hosting or even a Linux dedicated web hosting – you’ll receive your money back in full, with no hidden costs or repayment charges.
24/7 Technical Support
If you operate a web hosting company, your support engineers are of crucial importance. Because of this, we’ve mindfully assembled a very trained group of technical support engineers, each with many years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All inquiries are answered in under 60 minutes and our average response time is below twenty minutes!