Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the intuitive Help section integrated into our Web Hosting Control Panel. It features an ever–enlarging knowledgebase with regularly asked questions and comprehensive educational articles compiled by our experienced client support staff.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of educational video tutorials that visually explain how you can sort out a typical problem connected to your Linux cloud hosting account. You will find the videos in the Help Center.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 help desk service with a 60–minute support ticket response guarantee. Our team of trained tech support engineers will be online for you to respond to all the questions that you could have. During off–peak hours, a reply will be supplied within just twenty minutes.