Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is taught to easily take care of all our Linux cloud hosting clients’ requests and guidance questions. Via our ticket system, you’ll be able to fill in your issue and a support crew member will likely go back to you in less than maximum one hour. Basically, practice has demonstrated that the usual reply time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any concern you could have to do with our services. We have specialists available regularly to provide help every time needed. You’re able to use the ticketing system or drop an email at any time, or you can pick–up the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while working on your sites within the Control Panel, you could always press the Help control key and pick your concern in the group of articles or blog posts that will pop up. We have also turned the vast majority of content articles into videos. The collection of movies will show up if you click on the Videos key present in the top right angle.