In case you have never had a hosting account or you’ve changed companies and the new one deploys an account management dashboard that you have not seen so far, you may get confused about how to complete a given operation in your account or on your desktop computer. That is the reason why, a lot of web hosting companies have compiled a knowledge base, which recounts the most common questions and challenges associated with the particular platform they use, rather than adding only general info. This type of knowledge base will allow you to find the necessary information swiftly and easily, so you will not have to devote loads of time and efforts to issues that may require something as elementary as pressing a button or marking a tickbox. Thus, not only can you get things done, but you can also learn many new and interesting details, both about the way you can manage your account and about the way the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you have ordered your very first cloud hosting package through our company or have transferred your site over to us, you will grow used to our services and our in-house created Hepsia Control Panel in no time thanks to the fact that we have prepared an in-depth web-based knowledge base where you can find all the information that you will ever need – both general info with regard to the service as a whole and more concrete info about the different functions that you can make use of and the predicaments that you might come across. The articles are available in 2 locations. The full article archive is accessible via the Control Panel’s Help section. You can read relevant articles about the different functions in each section of the Control Panel as well. You can acquaint yourself with how to accomplish virtually everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles offer elaborate guidelines, so you won’t ever become perplexed due to an unclear text. Needless to say, in case you come across a more specific problem and you can’t find a solution in our knowledge base, you can touch base with our customer support staff members 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an in-depth online knowledge base for all our current and potential clients, so in case you buy a semi-dedicated server account through us, you will be able to find any information that you are looking for at any moment. We have a vast number of educative help articles, which will help you better understand what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are only 2 instances. Our instructive guides will help you accomplish anything you want – extract files from an archive, import a MySQL database, forward a domain, etc. On top of that, we also have troubleshooting guidelines, which will enable you to discover what precipitates a specific problem and the probable solutions for it. If you are not able to send emails or your domain opens an HTTP 500 error message, for example, you can check our knowledge base and rectify the problem momentarily. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.